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Heart-forward, Hands-on

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What it’s like to work at Heritage Christian Services.

When you work as a direct support professional at Heritage Christian Services, no two days are the same. Our work is hands-on, it’s people-centered, and it makes a difference. We’re an organization of people with diverse skills, professional backgrounds, and talents supporting thousands of people in Rochester and Buffalo. If you’re getting ready to apply to be a direct support professional, here are a few things we thought you might want to know:

We’re Heritage Christian Services, nice to meet you!

Heritage Christian Services is a thriving human services agency in upstate New York. Our services reach thousands of people in each of the counties across the Rochester & Buffalo-Niagara areas. We started this work in 1984 with a vision to build a more inclusive, equitable community. Since then, we’ve grown—a lot! Today, we’re over 3,000 employees strong. Each job at Heritage Christian Services is built on security and stability, because our workforce is the key to a better community.

Work happens where life happens

As a direct support professional, there’s no limit to what you can do in a day. That’s because your work happens where life happens. Heritage Christian Services offers a unique workplace. You’ll be working from someone’s home—assisting with daily life, encouraging personal growth, and nurturing independent living skills. 

Our direct support staff is made up of individuals with different skills, talents, and backgrounds with one thing in common: a love for working with other people. So, whether you’re a great cook, an athlete, an excellent driver, or anything in-between, your skills can support others to live fulfilling lives.

People come first. Always.

At Heritage Christian Services, we value our people over everything. Your job should give you room to grow, the support you need, and the flexibility to balance work with life. That’s why we offer:

  • Job stability
  • Flexible schedules
  • Paid training
  • Paid vacation
  • Sick leave
  • 11 paid holidays – three of which you can use for days that are most important to you
  • Tuition assistance
  • Health insurance
  • Retirement plans
  • Performance bonuses
  • Free access to a success coach

Interested in joining our direct support staff? We’d love to hear from you. Start your simple, 3-step application process.

Already started your application? Pick up where you left off here.